5

Wow! I reached out to Evergreen for tire repair/replacement at 9 AM on Tuesday of last week, and I was out the door with two new tires sourced and installed by 11 AM. They are friendly, have great prices, and treat your car as if it was their own. Would 100% go to again!

4

Glad you alerted me to the need to replace the worn driveshaft center support carrier bearing. I should have asked then, "What would it cost to replace? Parts? Labor? Other Fees and Taxes? Total? How long will it take in the shop? Thanks for a quote so I can plan to schedule the work.

5

I could give them 100 stars. The customer service was unlike anything I’ve ever experienced. They came to my work, where my car had died… did some tests and we agreed they should take it to their shop. It was about 4 pm so I walked home expecting a call the next day but an hour later they called, we discussed the situation, repairs, costs and I agreed. An hour later they called and offered to drop my car off at my home! Fixed and ready! They checked with me throughout the process and offered a fair price and even gave my all the diagnostic records! I have found my forever place. I can’t recommend them enough!

Thank you Lyn for taking the time to leave us a review and for those kind words. It was our pleasure to help you with your 2018 Nissan Rogue. Thank you for your trust in our business. Also don't forget about our rewards program. You receive 3% for every dollar you spend and $50.00 for each referral. And all of our repairs come with a 3yr. /36,000 mile nationwide warranty. As I told you we treat all of our clients in a way that when they leave our shop they go away saying " I would be crazy to do business with anyone else". If we can help with anything give us a call. Thanks again !!!

- Evergreen Service Center
5

The entire staff showed true interest in my dire situation. They acted immediately to troubleshoot the sound coming from the rear end of my car and discovered the issue within a half hour. They repaired the car at the price estimated. The drop off at home and pick up saved me time and money. Everyone was extremely helpful and professional. Highly recommend this service to everyone!

5

These guys took care of me when I was traveling back to Texas without any hesitation. Great customer service and communication. It's what you want in an auto repair shop. Highly recommend them if you are in Frederick.

Thank you so much for taking the time to leave us a review. It was a pleasure meeting you and I'm glad we were able to help you out. Whenever your back in Frederick make sure you stop by and say hello !!!

- Evergreen Service Center
1

My car broke down on a Sunday night and needed a tow to a nearby repair shop. Seeing decent ratings, I choose this one, but did not have any prior experience with this shop. The service desk reps were very nice and responsive. My car was towed to this shop on Monday at noon, and they provided me with a repair estimate just a few hours later. All was excellent until the price quote for the repair - the repair involved replacing a starter on a 2005 Corolla - $1,003 for a starter – really? [note: this was the price quoted over the phone; after declining the repair and paying a $123 diagnostic fee, I noticed that the written quote on the receipt was $800; my guess is that the service desk rep found a cheaper part after I expressed concern over the high price and asked if they could get a better price on the part]. After declining the repair, I had the car towed to an auto repair shop in Damascus, where I paid $422 for the repair. Whichever way you’d like to look at it – $1,003 vs. $422…or… $800 vs. $422 – the quoted price was outrageous!

Daniel, thank you for taking the time to leave us a review. We're sorry we weren't able to make this repair for you. We understand your concern regarding pricing. It's important to all of us. Our business only sells and installs OEM parts or parts that exceed OEM standards. Sometimes parts for older vehicles such as yours can be more expensive due to manufacturers availability. Keep in mind if a part doesn't meet our standards we won't sell it. Our parts are installed by ASE Certified technicians and we warranty our parts and installation with a 3 year/36,000 mile nationwide warranty. We hold ourselves to this standard because when you're our client, you deserve the very best product we can provide. Again, thanks for taking the time to leave us a review and if you have any questions please feel free to give us a call at 240-815-5223.

- Evergreen Service Center
5

Great customer service and timely repair on my vehicle! Will definitely be going back!

Thank you Jamie for taking the time to leave us a review and for those kind words. Thank you for your trust in our business and for the opportunity to service your 2016 Mercedes. Let us know if we can help you with anything. Thanks again.

- Evergreen Service Center
5

These guys are the best! Mike and Bobby run the business like your neighborhood automotive shop should be run. Straight up honest guys, I came from Colorado to these gentlemen after having an accident take place that removed internal mechanical parts under my car, they got me up and rolling within a week. Fair priced, straight shooters and once again… HONEST! You cant find people like this anymore who do great work and care about their customers. They have a customer for life with me. They are the best!

5

I highly recommend you take your vehicle to this shop for any repairs or maintenance. They really give you the white glove customer experience. Mike Hoffman and his technicians are the best in the area. Extremely professional, knowledgeable and care about customers.

5

Knowledgeable and friendly. Always a pleasure to work with!

Evergreen Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Evergreen Service Center (240) 815-5223 if you have any issues in accessing any area of our website.
7932 Reichs Ford Rd Ste 3 Frederick, MD, 21704 (240) 815-5223